Retailink

At Retailink, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our B2B marketplace platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Express interest in obtaining information about our services
Participate in activities on our platform
Contact us

The personal information we collect may include:

Name
Email address
Phone number
Business name and address
GST number and other business identifiers
Payment information
Login credentials

Business Information

As a B2B platform, we collect information about your business, including:

Business type and category
Products and services offered
Transaction history
Business relationships with other users on our platform

Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Usage patterns and preferences
Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including:

Facilitating transactions between retailers and distributors
Creating and maintaining your account
Providing and improving our services
Responding to your inquiries and support requests
Sending administrative information, such as updates to our terms and policies
Sending marketing and promotional communications (with your consent)
Personalizing your experience on our platform
Analyzing usage patterns to improve our platform
Preventing fraudulent transactions and monitoring for unauthorized activity
Complying with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

Business Transactions: With other users of our platform to facilitate business transactions.
Third-Party Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Business Partners: With our business partners to offer certain products, services, or promotions.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: In other ways described to you at the time of collection or with your consent.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Data Retention

We will retain your information for as long as your account is active, as necessary to provide you with our services, or as otherwise required for legal compliance. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we have about you
The right to rectify inaccurate personal information
The right to request the deletion of your personal information
The right to restrict or object to our processing of your personal information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our platform. We may use these technologies to:

Recognize you when you return to our platform
Process your transactions
Collect statistics about your usage
Remember your preferences
Customize your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Retailink
123 Business Hub, Fraser Road
Patna, Bihar 800001
India
Email: privacy@retailink.in
Phone: +91 800 123 4567